The behavioral health EHR for practices that don’t run a hospital.
Most behavioral health EHR pricing assumes you’re a hospital, and most therapy-practice apps assume you’re a solo clinician with a laptop. If you’re the clinic in the middle - a few clinicians, a front desk, a schedule full of fifty-minute sessions, and a payer mix that fights back - Kordera runs intake to note to claim in one system, at one flat price for the whole agency. No per-claim fees. No per-statement fees.
You know this front desk.
The 9:04 a.m. no-show. The 9:00 didn’t show, the phone is ringing on two lines, and there’s a walk-in intake standing at the window. Somewhere on the front desk is a list of clients who asked to come in earlier - on a sticky note, from March. The empty slot just costs you a session, and the person who wanted it never hears about it.
The claim that bounced twice. A 90837 comes back denied - wrong modifier, or the payer wants the rendering clinician’s number somewhere else this month. Your biller fixes it in one system, from a note that lives in another, and the resubmission joins a forty-five-day chase. Meanwhile the session was delivered in April and it’s June.
Session nine of eight. The authorization covered eight sessions. Nobody noticed until the denial arrived, so now you’re choosing between eating the visit and interrupting a client’s episode of care to sort out paperwork. The auth counts live in a spreadsheet one person maintains, and that person just went on vacation.
Sunday-night notes. Your best clinician sees seven clients a day and finishes documentation at the kitchen table on Sunday. Every unfinished note is a session you can’t bill yet, and a chart a payer reviewer would flag. You didn’t hire therapists to be typists after hours.
An outpatient mental health EHR that minds the money.
The no-show → one schedule the whole practice can see. Every clinician’s day is on one calendar, and when the 9:00 falls through, the open slot is visible to the front desk immediately - not discovered at billing time. Reschedules move the whole thread with them: the appointment, the note that expects it, the claim that follows. The paper book retires.
The bounced claim → the billing workflow center. Claims build themselves from finished notes, on your billing rules - your codes, your modifiers, your payer quirks - so the claim matches the chart because it came from the chart. Remittance posts back and payments match to the right client automatically. Denials sit in a queue you can see, not a drawer you forget.
Session nine of eight → authorization alerts before the cliff. Kordera counts the sessions against the auth and flags it while there are sessions left, so the request for more goes out before the episode hits the wall - not after the denial teaches you the hard way. The spreadsheet and its single point of failure both retire.
Sunday-night notes → KORA, on shift. KORA helps clinicians finish the note in the room where the session happened, and flags documentation gaps - the goal that wasn’t referenced, the field a reviewer will look for - before the note is signed. When KORA listens, the audio never leaves the device. That claim is literal, not marketing.
A Thursday at the clinic.
7:50 a.m. - The front desk opens one screen: twenty-three sessions across five clinicians, two intakes, one client flagged at two sessions left on an authorization. The day is visible before the phone starts.
9:04 a.m. - The 9:00 no-shows. Front desk marks it, sees the open slot, and calls the client who asked for earlier appointments. The 11:15 moves up; the calendar, the note, and the eventual claim all move with it. Nothing is re-keyed.
12:40 p.m. - A clinician finishes her morning notes between sessions with KORA’s help. One note gets a nudge - the treatment goal isn’t referenced - she fixes it in a sentence, signs, and the claim drafts itself. Nothing follows her home tonight.
3:30 p.m. - The biller works one queue instead of three logins: yesterday’s claims out, a payer’s remittance posted and matched, one denial open with the note it came from on the same screen. The fix takes minutes because nothing has to be hunted down.
5:15 p.m., Friday - The week closes with the notes finished and the claims already out. Nobody spends Saturday reconstructing what happened on Tuesday. That’s the whole trick: the work was captured when it happened.
Ready for the chart pull, not surprised by it.
Outpatient behavioral health answers to your state’s licensure rules and, just as sharply, to payers: Medicaid post-payment reviews and MCO chart audits that trace the golden thread - does the treatment plan support the note, does the note support the code, is everything signed and dated by the right credential. Kordera keeps that thread intact as a side effect of daily work: every entry signed and time-stamped, documentation tied to the claim it produced, and an integrity-checked audit log underneath all of it, aligned to Joint Commission behavioral health expectations.
When a payer pulls twenty charts, you export twenty charts. Nobody spends a weekend assembling them.
Questions practice owners actually ask.
Is there a behavioral health EHR for small practices that isn’t priced like a hospital system?
That’s Kordera’s whole argument. Pricing is one flat bill for the whole agency - not per clinician, per claim, or per statement - so hiring your fourth therapist doesn’t raise your software bill, and neither does a heavy claims month. You don’t run a hospital; stop paying for hospital software.
What do you charge per claim?
Nothing. Most mental health billing software takes a toll on the way to your own money - per claim, per statement, per ERA. Kordera doesn’t. Claims are built from the notes your clinicians already finished, sent on your billing rules, and remittance posts back automatically. The price is the price.
We’re on SimplePractice now. When does it stop being enough?
Usually when you stop being one calendar. Per-clinician pricing climbs with every hire, and the practice half of the job - payroll, schedules, training, license expirations - still lives in other tools. Kordera puts the appointment calendar in the same platform as the chart and the claims, and add-ons for staff scheduling, payroll and required training run on the same login: one login, one bill, the whole clinic.
Can it track authorizations so we stop finding out at the denial?
Yes. Sessions count down against the authorization and the alert fires while there’s still room to act, so the continued-stay request goes out before the client’s episode hits the limit. It’s the difference between managing an auth and being ambushed by one.
Does Kordera handle credentialing with our payers?
No, and we won’t pretend otherwise - credentialing is a slog between you and each payer. What Kordera does do is track every clinician’s licenses and expirations with reminders, and keep the documentation in one place, so the slog is at least fed from a clean record instead of a shoebox.
Does it connect to our state’s reporting system?
Kordera doesn’t promise secret wires into your state’s systems. What we do is format documentation and reports the way your state and your payers expect them, so submitting is an export, not a rebuild. Bring your ugliest required report to the demo and we’ll show you.
Switching is on us
You don’t start from scratch.
- We move your residents, medications and staff in before go-live.
- We rebuild your paper forms - incident reports, rounds sheets, intake - so they look like yours.
- We set up your wording, workflows and reminders, then train your staff on your own setup.
- Your records stay yours. If you ever leave, we hand you a complete export at no charge.
Pick a time. Bring last month’s denial report.
Demos are run by the people who built Kordera - not salespeople. One hour, no slide deck. Bring the worst part of your current setup.
Not ready for a call? Send us what you pay today and we'll show you what you'd save →
Related: Day treatment · Home & community-based · Substance use treatment · All agency types