Kordera journal
Notes for people who run programs
Straight answers to the questions that come up before anyone buys software. Written by operators, not a marketing department.
What Actually Happens When a Residential Program Switches Software
What a software conversion really involves for a residential program: which data moves, what never moves cleanly, who does the work, and what to ask a vendor.
Licensing Survey Prep Without Rebuilding Files by Hand
What state surveyors look for in documentation, why scattered records make prep painful, and how to run a program so the file is ready before anyone asks.
The Questions to Ask an EHR Vendor Before You Sign
A buyer's list of what to ask an EHR vendor before signing: data export, contract end, single tenant, BAA, support hours, implementation and pricing.
Why Hospital and Clinic EHRs Don't Fit Residential Programs
Hospital and clinic EHRs model an episode of care. Residential programs run shifts, beds and long stays. Here is where that mismatch costs you time and risk.
Why Your Staff Went Back to Paper
Why direct-care staff quietly revert to paper after a software rollout, what to look for in a system a new hire can use on day one, and how to run go-live.
What Residential Treatment Software Actually Costs
Vendors won't give you a straight number. Here's an honest framework for building your own total cost, from setup and migration to per-claim fees and renewal.
One hour, no slide deck, run by the person who built Kordera.
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